At Niftie Nests, we stand behind the quality of our products. If you receive an item that does not work as intended, you are eligible to return it.
- To initiate a return, please contact our support team within 30 days of receiving your order, state the issue, provide photo’s and video’s
- Items must be in original packaging.
- Customers are responsible for the cost of return shipping at the time of return.
- Once we receive and inspect the returned item, if we confirm it is defective, we will issue a full refund, including the return shipping cost you paid.
- Refunds will be processed back to your original method of payment within 5-7 business days after inspection.
Please ensure the item is securely packaged for return. We recommend using a trackable shipping service to guarantee delivery.
If you have any questions or need assistance, our team is happy to help!